Returns & Exchanges
At The Cowgirl, we want you to love your Western-inspired finds, but if a fit isn't right, we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in original condition with tags attached to qualify for a full refund or store credit.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place the unworn items with original tags in their original packaging or a secure mailing bag to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Get Refunded
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.